1. Who we are

PAYE Solutions Ltd (Company No. 16996037) is a payroll services provider based in mid-Cornwall. We are committed to protecting and respecting your privacy.

Contact: team@payesolutionsltd.co.uk | 01579 342221

2. What data we collect

We may collect and process the following personal data:

Name, email address, and telephone number (when you contact us)
Business name and address
Employee payroll data (provided by you as our client for payroll processing purposes)
Website usage data via cookies and analytics

3. How we use your data

We use your personal data to:

Provide payroll services as agreed with you
Respond to enquiries and provide quotes
Comply with legal and regulatory obligations (including HMRC reporting)
Improve our website and services

4. Legal basis for processing

We process your data on the following legal bases:

Contract: processing necessary for the performance of our services
Legal obligation: compliance with HMRC and employment law requirements
Legitimate interest: responding to enquiries, improving our services
Consent: where you have opted in to communications

5. Data sharing

We do not sell your personal data to third parties. We may share data with:

HMRC (as required for payroll submissions)
Pension providers (as required for auto enrolment)
Our hosting and IT service providers (who act as data processors on our behalf)

6. Data retention

We retain payroll records for a minimum of 6 years in line with HMRC requirements. Other personal data is retained only for as long as necessary for the purpose it was collected.

7. Your rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at team@payesolutionsltd.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Our website uses cookies for analytics purposes (Google Analytics 4). These cookies are only set with your explicit consent via our cookie banner. You can manage your cookie preferences at any time via our Cookie Policy page.

9. Third-party services

Our website uses Google Fonts to display typography. When you visit our site, your browser may make a request to Google's servers to load font files. This may result in your IP address being transmitted to Google. Google's privacy policy applies to this data processing: policies.google.com/privacy.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: April 2026

Privacy Policy